Pa Assist.com.au™

Privacy Policy 

1. Introduction

Pa Assist Pty Limited as trustee for the Pa Assist Trust ABN ABN 38 923 892 541 (Pa Assist.com.au or we or our) recognises that the users of www.paassist.com.au (the Pa Assist.com.au Website) have a right to keep personal information private.  This Privacy Policy discloses the way in which Pa Assist.com.au collects, uses, discloses and protects personal information of users of the Pa Assist .com.au Website. 

For the purposes of this Privacy Policy, user or you or your refers to persons who register on the Pa Assist.com.au Website, people who visit or use the Pa Assist.com.au Website without registering and persons who represent organisations who advertise on the Pa Assist.com.au Website.

The Pa Assist.com.au Website contains links to other websites.  Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements.

This Privacy Policy is current as at 1 October 2009. From time to time, Pa Assist.com.au may review and update this Privacy Policy.  Revised versions will be updated on the Pa Assist.com.au Website.

2. Collecting information on the Pa Assist.com.au Website

Pa Assist.com.au collects information from users.

The information Pa Assist.com.au collects from those who register on the Pa Assist.com.au Website includes:

• information collected when you register or update an online profile which may include personal information such as your name, occupation, contact details (including your street address, postal address and email address), your employer or the business or organisation you represent and the telephone number, street address and postal address of your employer or the business or person you represent;

• the content of electronic forms you submit via the website; and

• any emails or comments you submit to us via the website.

The information Pa Assist.com.au collects from those who visit or use the Pa Assist.com.au Website without registering includes:

• the content of electronic forms you submit via the Pa Assist.com.au Website which may include personal information such as your name, occupation and contact details; and

• any emails or comments you submit to us via the Pa Assist.com.au Website.

The information we collect from a person who represents businesses or organisations who advertise on the Pa Assist Website includes:

• your name;

• your contact details including telephone numbers, email addresses and business addresses (street address and postal address); and

• the name of your employer or the business or the organisation you represent and the telephone number, street address and postal address of your employer or the business or person you represent.

Pa Assist.com.au does not intend to collect sensitive personal information about you.  However, if we require this information, we will contact you about it.

Pa Assist.com.au will generally collect personal information directly from you.  In some instances, we may need to collect information about you from another person including an employer or the business or organisation you represent, a credit reporting agency, publicly maintained records or an information service provider.  For example, we may collect personal information from a company for whom you work, other organisations with whom you have any dealings, a credit reporting agency, an information service provider or from a publicly maintained record.

If you do not give us any of the personal information we request from you, it may affect our ability to meet our obligations to you or your employer or organisation you represent.

We may use third party measurement companies to collect and assess website traffic.  A tracking code is used to collect the following information on the usage of the Pa Assist.com.au Website:

• the number of page views (or page impressions) that occur on the Pa Assist Website;

• the number of unique visitors to the Pa Assist Website;

• how long these unique visitors (on average) spend on website when they visit; and

• common entry and exit points into website. 

The third party measurement company will provide aggregated, non-personal information to Pa Assist.com.au to assist in analysing the usage of the Pa Assist.com.au Website.  Pa Assist uses this information to improve and enhance our services and the Pa Assist.com.au Website. 

3. How we use personal information we collect

Pa Assist.com.au uses and discloses personal information for the purposes for which it was collected.  These purposes include:

• to provide services to you, your employer, a business or an organisation you represent or our clients;

• to manage relationships with you, your employer, a business or an organisation you represent or our clients;

• to provide you, your employer, a business or an organisation you represent or our clients with information about events or other products or services that may be of interest to you or your employer or organisation you represent (but if you do not wish to be contacted for those purposes, please let us know using the contact details set out below); and

• to improve our services to users of the Pa Assist.com.au Website.

Pa Assist.com.au may also disclose personal information in the following circumstances:

• to suppliers Pa Assist.com.au engages to provide services to us to facilitate the operation of our business subject to the suppliers agreeing to maintain the information confidential;

• where we are required to disclose the information under by law; and

• where you consent to disclosure of the information.

4. IP Addresses, Cookies and Applets

Pa Assist.com.au may collect IP addresses or use cookies and applets. 

5. Email communications from Pa Assist.com.au

Pa Assist.com.au will only send emails to you if you have completed a form or sent us an email requesting that we contact you via email.

If Pa Assist.com.au decides to send information via email in future to persons who have not requested that we contact them, Pa Assist.com.au will contact individuals and obtain their consent before sending emails.

6. Storage and security of personal information

Pa Assist.com.au takes all reasonable steps to ensure the security of our system and the information which we hold about you.  In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by Pa Assist.com.au.  However, Pa Assist.com.au will not be held responsible for events arising from unauthorised access of your personal information. 

7. Access to your information

As indicated above, unless you order services or request that Pa Assist.com.au contact you about potential services, we do not collect or hold information that identifies you personally.  If you have any questions about the information we hold about you, contact us using the details set out in the “Contact us” section.

8. Third parties

Pa Assist.com.au does not currently provide any personal information which it collects to third parties for any purpose.

9. Transborder data flows

Sometimes, we transfer information to persons outside Australia (eg.  a contractor located in the USA who provides us with services).  By giving us your personal information, you consent to such transfer and disclosure.  In addition, we believe that the recipients of such information are subject to a law, binding scheme or contract which effectively upholds principles for fair handling of the information that are substantially similar to the applicable Australian privacy laws. 

10. Contact us

If you have any questions about this Privacy Policy, the practices of the Pa Assist.com.au Website, or your dealings with Pa Assist.com.au, you can contact us by sending a letter to Pa Assist at PO Box 262, Dulwich Hill, NSW, 2203 or send us an email at